Why Do I Need to Add Loyalist to My DNS?

Adding Loyalist’s DNS records is how you connect your domain to Loyalist so that you can send emails. These records allow Loyalist to authenticate emails, improve deliverability, and ensure that your restaurant’s guest communications are properly routed. Without the correct DNS setup, emails sent from your domain may be marked as spam or fail to send altogether.

Where Do I Start?

Navigate to your domain provider (GoDaddy, CloudFlare, SquareSpace). If you don’t know who your domain provider is, ask your tech team or whoever manages your website and IT/

Managing DNS Records

To successfully add Loyalist’s DNS records, you’ll need to log into your domain provider’s settings and configure specific DNS entries. Most of our partners use GoDaddy, so we’ve included a step-by-step guide for managing your records there. However, if you use another provider, the process will be similar, and you should refer to your provider’s documentation for specific instructions.

Finding Your Loyalist DNS Records

• Ensure you have Admin access to Loyalist and login.
• In the menu sidebar, click on Settings and then Email then click the Campaigns tab under “Email Addresses”
• Click on Add Domain, then add your company’s domain address.

• Once added, click on the domain name you just added and the DNS records will pop up. Click “Copy All Records” and then navigate to your domain provider.

  

Steps to Add Loyalist DNS Records in GoDaddy Specifically:

1. Log into Your GoDaddy Account

   • Go to GoDaddy’s website
   • Click Sign In and enter your credentials
   • Navigate to My Products > Domains

2. Access Your DNS Settings

   • Find your domain in the list and click Manage
   • Scroll down to the Additional Settings section and select Manage DNS

   2.5 Finding Your Loyalist DNS Records

3. Add the Required DNS Records

   • Navigate back to your domain provider’s website. Click Add to create a new DNS record
   • TXT Record – Used for email authentication (SPF, DKIM, DMARC)
   • CNAME Record – Required for subdomain tracking and authentication
   • A Record – If needed, to point your domain to a specific IP
   • Save each record after entering the details

4. Verify/Save the Changes

5. Once all DNS records are successfully added, navigate back to Loyalist and click the checkbox “I have added the DNS records to my hosting provider” and click “Validate Domain”