Hi everyone,

When a journalist, food critic, or high-profile industry guest books a table, your team should know before they're seated, not after the review runs.

With VIP & Press Alerts, Loyalist automatically notifies your team the moment a flagged guest makes a reservation, so you can deliver the level of hospitality that gets remembered (and written about).

Here's just a few use cases:

📋 Use Loyalist's prebuilt press list: We maintain a curated database of reporters, James Beard recipients, Michelin chefs, and food industry insiders. If they book, your team knows.

🏷️ Alert on your own VIP tags: Any guest you've tagged as a VIP, high spender, regular, or celebrity can trigger an alert. You define who matters most.

🕵️ Spot aliases: Critics and industry guests often book under alternate names. Loyalist can flag known aliases so you're not caught off guard even when the name doesn't match.

📲 Loop in the right people: Alerts go directly to the team members you choose: Owners, GMs, floor managers, VIP concierges... whoever needs to know before service starts.

⭐️ Triage negative reviews faster: Become aware of negative reviews as soon as they drop so that your team can discuss internally and begin the recovery process.

Set it take just minutes!  Just reply to this email and we can help.

Cheers,

Maggie Tang

Founder & CEO | Magic + Loyalist