Hi everyone,
I'm back again with some new features and product updates!
Last week, we focused on centralizing review context and reporting. This week, I want to highlight several capabilities unlocked through Loyalist's TripleSeat integration, designed to bring better visibility and alignment between Events Teams, Reservations Teams, and guest data.
Marketing to Event Clients → Leverage your TripleSeat guest/event data to send targeted emails. For example: a thank you email after a successful event, a follow up email 3 months after every completed/lost event, or a campaign to everyone who inquired last year.
Guestbook → Companies
You can track revenue and relationships at the company level for organizations that send you events. This makes it easier to understand which companies are driving meaningful event business and how those relationships evolve over time. Additionally, guest profiles can now be automatically tagged based on event spend or affiliation with said orgs or companies that host events. This helps surface high-value Event guests while they're in the restaurant, so they feel valued and seen even when the Events team isn't around.
Last but not least....
✨NEW✨ TripleSeat → Seating Platform
The TripleSeat Integration is included in the Loyalist PRO Plan, and is available as an add-on for CORE. To activate your integration, navigate to Settings > Integrations > TripleSeat and follow the instructions:
If any of this sparks questions or ideas, reach out! We’re happy to help with setup or think through how this fits into your current workflow.
Cheers,
Maggie Tang
CEO & Founder, Magic + Loyalist
